We're here to help.
CTRCH is built to be simple, calm and private. If something isn't behaving the way you expect, or you have a question about a feature, just reach out — a real person will read your message.
Support email
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What we can help with
App behavior
If something looks wrong — a chart won't render, a value doesn't match, a button does nothing — send a screenshot and we'll dig in.
Backup & restore
Need a hand creating, exporting or importing a backup file through the Files app? We're happy to walk you through it.
Currencies & rates
If a conversion looks off or you need a currency that's not yet listed, tell us which one and we'll look into adding it.
Feature ideas
Have an idea that would make CTRCH feel even more like your own? We love hearing what would help you most.
Frequently asked questions
Where is my data stored?
Everything CTRCH saves — accounts, transactions, budgets, goals, bills, currencies and receipt photos — is stored locally on your iPhone. You can export a backup through the Files app at any time.
I lost my data after deleting the app. Can you help?
If you had previously exported a backup file, restoring it through the app will bring your data back. If no backup was exported, the locally stored data is removed with the app and cannot be recovered by us, because we never had access to it.
Can I use CTRCH on multiple devices?
CTRCH is designed as a single-device companion that keeps your data private. You can move data to another device by exporting a backup from one device and importing it on the other.
Does CTRCH support widgets or Apple Watch?
CTRCH focuses on the iPhone experience today. Widgets and other surfaces may be considered in future updates.
How do I report a bug?
Send an email to dalelipscomb1@gmail.com with a description, your iOS version and your iPhone model. If possible, include a screenshot or short screen-recording.
Contact
Email: dalelipscomb1@gmail.com
We read every message and do our best to reply quickly and kindly.